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MANAGING A RESTAURANT THROUGH PEOPLE:
This site is dedicated to those who manage restaurants. We will address all the issues
you face on a day-to-day basis. What works? What doesn't? How can I make the changes I need to make in my
business? All of these topics, and more, will be discussed here, from an insider standpoint.
At times, the views presented here may not be popular. It is our view that, if
employees are failing in any area, including guest satifaction... it's managment's fault. Read on to find out why, and
how to change it!
So many restaurant managers are obsessed with the numbers they are laying down that they forget what is really important.
Our frontlines people are our only defense against lost customer counts and lost profits. Yet many restaurants skimp
on the smallest of things such as training and staff development. This page will provide tips and techniques to keep
it fresh, keep it fun, and keep the guests coming back for more!
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